General overview
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We will talk about a world-renowned company that specializes in anti-virus software, a German company founded in 1986 by Tjark Auerbach under the name H+BEDV Daten Technik, later Avira. The company offers many products for digital security and has won many awards from the AV Comparative, an independent laboratory dedicated to testing antivirus software. Avira has won gold and silver awards for its performance, as well as for file detection and malware removal. We won't look at all the products the company offers but focus on a separate one and that is the Avira Phantom VPN.

We will consider the advantages and disadvantages of the service and conduct a series of tests in various areas. To begin with, brief information about the service: the service claims to have no logs, we will talk about this in detail later and find out if this is in fact the case. Avira Phantom VPN uses strong military-grade encryption, meeting today's high standards of data protection, uses Open VPN protocols for Windows and Android applications, L2TP/IPSec for iOS and macOS applications. An unlimited number of devices can be connected at the same time. There is a free version, which implies a number of restrictions and a paid Pro version,

30-day money-back guarantee, built-in protection against DNS leakage and also does a good job of opening access to streaming sites like HBO GO, Hulu+, Amazon Instant Video, Facebook, Youtube. Let's break down all aspects of the service in more detail and each of you can decide at the end whether the service meets your needs.

General highlights

Best Price
Logging policy
Partially saves logs
Torrenting policy
Servers count
Customer support
Money back guarantee
30 days
Logging policy & Jurisdiction
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Avira Phantom VPN is registered in Germany, but not everything is so straightforward, US and Canadian users will be subject to US jurisdiction as NortonLifeLock Inc. bought Avira in 2020. The U.S. as we know is a member of the Five Eyes Alliance, which actively exchanges intelligence with other members of the alliance, and thanks to the disclosed evidence of Edward Snowden, the U.S. having the most advanced surveillance system at its disposal, uses it not only as a terrorist detection, but massively monitors the online activity of its citizens and not only, which makes the country a bad choice for the registration of the VPN.

Users who live outside the U.S. and Canada are also not in the best position, because in this case, the jurisdiction is subject to the law of Germany, which is part of the 14 eyes alliance, although Germany shows active support for free access to the network, a number of laws have been passed that worsened this situation with regard to the privacy of citizens, now the government can monitor the online activity of citizens, even if the user is not a suspect. But if the service has a zero-logging policy, so the government will have nothing to provide, but it's not so simple, after studying the privacy policy, there are a couple of interesting points, which states that the service collects information about email addresses, ID number, IP address, location, content, language settings, some geographical information based on location in the GPS / Wi-Fi, although Avira says that these data will be used for diagnostic purposes, this is still a big drawback. Also, the good news is that in the app you can disable the collection of information with a single click.

Now it's worth noting the positives, Canary Witness, the company provides a transparency report every year in the public domain, for 2018 there were 13 requests for user information and 10 requests in 2019, the report says that the company has not granted any requests, which brings back our faith in providing the previously stated privacy.